That said, USB setup is easy if you know how. They're hidden online in a downloadable user guide, which HP doesn't mention in the setup guide. I understand that you are unable to send fax and you have already done some preliminary troubleshooting.Driver setup can also be easy, but if you want to connect by USB cable, you have to look beyond the setup guide (which only covers Wi-Fi connections) to find the instructions. I would be happy to help you with your HP Officejet 7310 Printer. If the problem still exists, see section Faxes cannot be sent or received or the problem cannot be determined to continue troubleshooting. If communications still cannot be established, troubleshoot the communications. If this is reported as disconnected or printing fails, verify that the communications cable from the computer to the all-in-one is connected correctly and restart the computer. If you are trying to fax from the computer with a model that supports PC faxing and the fax does not try to dial when you send a fax job, test the communications to the all-in-one by clicking Status in the Director, or by trying to print to the all-in-one. If the fax can be sent when dialed from the front panel, recreate the speed dial setting and insert some pauses. If you have been using a speed dial or are faxing from the computer, print the page to be faxed and manually dial the number from the front panel of the fax. This includes numbers that must be dialed to access an outside line or to access long distance services. You must dial all of the numbers required to make a phone call from the same line.

Verify that you are dialing the number correctly. I understand that you are unable to send fax and you have already done some preliminary troubleshooting.įollow the steps below to correct the problem.

Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.

Hp test fax phone number